Question 1

What is 2-1-1 in Alberta?

Accepted Answer

2-1-1 is Alberta's free, confidential, 24/7 community information and referral line. You dial 211 from any phone and a trained human navigator searches the full provincial directory with you. It is not an automated menu — a person listens to your situation and finds what is actually open.

Question 2

Who do I call in Calgary if I do not know where to start?

Accepted Answer

Call 2-1-1. You do not need to know the name of the service you need — that is their job, not yours. Free, 24 hours a day, no account and no ID.

Question 3

Do I need ID or an account to use this site?

Accepted Answer

No. Every service, phone number and step-by-step walkthrough is visible without signing up, without ID and without giving a name. Your answers are never saved. The site counts visits with Google Analytics, which uses a cookie.

Question 4

How do you know these phone numbers are right?

Accepted Answer

Every listing carries a verification stamp. Confirmed at source means we checked the number ourselves and it is tappable. Reconfirm means it is long-published but unchecked this cycle, shown as plain text. Not yet checked means we will not print a number we cannot stand behind.